Resetting Excluded Clients

Unanswered Question
Sep 14th, 2009

Hi All,

I'm afraid I may well be asking something that is fairly simply, the question is how do you reset excluded clients, the WLAN creation page (on WCS 6.0 at least) says in note 2 "....will require administrative override to reset excluded clients", but I have not been able to find anything in the on line help or on the Cisco Site.

As ever, any help will be welcome.



I have this problem too.
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Leo Laohoo Mon, 09/14/2009 - 15:21

On the main menu to the left, click on the "excluded clients". You'll find a list of excluded clients and on the right, there's a blue drop down link. Hover the mouse on it and choose Remove.

Hope this helps.

scottwilliamson Tue, 09/15/2009 - 00:00

Hi Leo,

Thanks but that must be for an earlier version - I'm running WCS6.0.



scottwilliamson Tue, 09/15/2009 - 00:25

Found it!

from the on line help......

"Monitor Client > > Select a Command

The Select a command functions can be accessed from the Client Details window.

You can access client details from the Monitor > Clients window in the following ways:

Perform a client search using the applicable search parameters. For more information on performing a client search, see "Monitoring Client Details." -OR-

Click the applicable client from the User Name column.

From the Select a command drop-down menu, the following actions can be performed:

Running a Client Link Test

Receiving Radio Measurements for a Client

Viewing Client V5 Statistics

Note This selection is only available for CCX v5 and higher clients.

Disabling a Current Client

Removing a Current Client

Enabling Mirror Mode

Viewing a Map (High Resolution) of a Client's Recent Location

Viewing a Map (High Resolution) of a Client's Current Location

Viewing an Access Point Association History Graph

Viewing an Access Point Association History Table

Viewing a Roam Reason Report for the Client

Viewing Detecting Access Point Details

Viewing Client Location History

Viewing Voice Metrics for a Client

Troubleshooting a Client"


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