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Setting Time in CUE

jcarter
Level 4
Level 4

‎09-14-2009 09:59 AM - edited ‎03-21-2019 01:30 AM

My UC500 is not going to be connecting to the internet so I cannot use an external NTP server.

I have the time set in CUE but it does not match up with the timestamp on voicemails.  When I look at the time setting in the CUE CLI, it does not match up with the CUE GUI.  What are the commands to change CUE time in the CLI?  Also, I have the ntp server set to the CME but the status says reject.

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Marcos Hernandez
Level 8
Level 8

‎09-14-2009 10:03 AM

Jason,

You are running into a known bug:

CSCsu36827    CUE clock does not sync up with the CME using NTP

Unfortunately, the only workaround is to point CUE to an extenral NTP server (which you can't do) or upgrade the IOS to 12.4(22)YB3.

Thanks,


Marcos

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