CCMBE Unity Connection Call Handler Closed...

Unanswered Question
Hoan Mai Mon, 09/14/2009 - 15:25
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Make sure that you have the alternate greeting disabled.

goranpilat Tue, 10/20/2009 - 00:41
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Did you manage to resolve the problem? Seems I have the same issue here, I have the call handler with schedule with all the hours inactive and he still doesn't go to the greeting "closed"...

Seems I'm dong something wrong here...

Greeting "closed" is enabled, alternate is disabled..


Pilat Goran

goranpilat Tue, 10/20/2009 - 01:33
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Seems I figured it out (in my case at least...)

Looks the problem was with the schedule which had al the hours inactive. As I inserted one active hour the schedule became active and works fine...

See if this is also your problem...



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