×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

CCMBE Unity Connection Call Handler Closed...

Unanswered Question
Hoan Mai Mon, 09/14/2009 - 15:25
User Badges:
  • Cisco Employee,

Make sure that you have the alternate greeting disabled.

goranpilat Tue, 10/20/2009 - 00:41
User Badges:

Hi,

Did you manage to resolve the problem? Seems I have the same issue here, I have the call handler with schedule with all the hours inactive and he still doesn't go to the greeting "closed"...

Seems I'm dong something wrong here...

Greeting "closed" is enabled, alternate is disabled..


regards


Pilat Goran

goranpilat Tue, 10/20/2009 - 01:33
User Badges:

OK,


Seems I figured it out (in my case at least...)

Looks the problem was with the schedule which had al the hours inactive. As I inserted one active hour the schedule became active and works fine...

See if this is also your problem...



bye

Actions

This Discussion