Unity 7.0.2 - exchange 08 - Voice mail attatch in an attatch e-mail

Unanswered Question
Sep 14th, 2009
User Badges:


This is a new install CCM 7.0.2 with Unity 7.0.2. Exchange 2008 If I leave a message to a voice mail and I go to the mailbox of this user, I see an e-mail that have an attach e-mail with the voice mail inside.

Basicly, I have to open the e-mail, I have to open the e-mail attatch to the first e-mail and then open the voice mail.

any idea why the voice mail is not straight in the first mail ?

* Of course right now mwi don't work..

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Bradford Magnani Mon, 09/14/2009 - 17:50
User Badges:
  • Cisco Employee,


This sounds like there may be something inspecting/archiving/scanning the voice mail and re-packaging it back up. Do you have some sort of process doing this on Exchange? Unity doesn't send an email within an email. It simply sends an email with the .wav file attachment and the message class should be of type IPM.Note.Voice.Unity. If it's anything other than that, you know its being modified somewhere.

Hope that helps,


philippe.cousineau Mon, 09/14/2009 - 17:55
User Badges:

This it was I tought too but, I have found that If I put a test.wav file in an e-mail and I send it, it's gona be a regular .wav file attatch to one e-mail.


This Discussion