- Silver, 250 points or more
I've been looking around but really found little docco or info on this.
We configured a lab build of CUOM 2.2 in stand alone mode.. discovered devices and Service level view populated fine.
Switched the lab mode over to integrate with ACS 4.2 and it all worked as before just with AAA authentication now.
We've done the same thing in production, but now when we integrate with ACS I lose visibility of devices from service level view.
I've ensured devices are added to ACS (I definitely couldnt find any docco on adding the voice servers to ACS - this would be of interest)
I believe we have the rights setup correctly. But I also think this is probably where the issue is.
I'm not really sure on the key area to focus on.
Is it the CUOM System Identity user and his rights that are the most likely culprit? What should I verify?
Is it my actual user account and something to do with device based filtering - again didnt find too much info on this one.
I also checked AAA logs and didnt find anything. Just about to try and dive into CUOM / CW logs now.
Any ideas or pointers would be appreciated.