Secure ACS upgrade from 4.1 to 4.2

Unanswered Question
Sep 15th, 2009

I have ACS 4.1 for Windows and want to upgrade to 4.2. I don't have smartnet on 4.1. When looking at the Cisco Price list I don't see an option for smartnet on 4.1. I also don't see an option for an upgrade from 4.1 to 4.2. What options do I have to get 4.1 upgraded to 4.2? Thanks. Dave

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4 (1 ratings)
Loading.
Jagdeep Gambhir Tue, 09/15/2009 - 06:00

David,

ACS full software's are not listed on CCO (even if you have a valid contract)and can be provided via TAC.

To upgrade ACS we need to have a software upgrade contract.

I would suggest to open a case with TAC and most likely upgrade should be covered in your existing contract since it is a minor upgrade.

You can also touch base with Cisco rep assigned to you site.

Let me know if you have any question.

Regards,

~JG

Do rate helpful posts

Actions

This Discussion