09-15-2009 06:23 AM
Hi,
Customer has an error message when he try to add a device on a master LMS 2.6
It use to work find, here you can find a screen shot.
Elisabeth
Solved! Go to Solution.
09-17-2009 10:52 PM
As I said, the two servers have different MDF versions. The slave has 1.24, and the master has 1.22. On the both servers, go to Common Services > Software Center > Device Update, and check the box next to Common Services. Download and install the available updates. That should bring you up to MDF 1.28 on both servers, and this problem should be fixed.
09-15-2009 06:53 AM
Post the output from the pdshow command from this server. What version of RME is this server running?
09-15-2009 11:26 AM
09-15-2009 11:46 AM
The service startup parameters have been changed. Post a screenshot of the Services control panel showing all of the CiscoWorks services.
09-16-2009 05:01 AM
09-16-2009 07:27 AM
Post the new pdshow output and the NMSROOT/MDC/tomcat/logs/stdout.log.
09-16-2009 09:21 AM
09-16-2009 09:53 AM
The master and slave have different MDF versions, and this is causing the problem. Make sure both servers have the same MDF Common Services package loaded, and this error should go away.
09-17-2009 01:13 AM
09-17-2009 07:46 AM
Post the NMSROOT/lib/classpath/com/cisco/nm/cwcs/mdf/mdfdata.xml file from both servers.
09-17-2009 10:41 PM
09-17-2009 10:52 PM
As I said, the two servers have different MDF versions. The slave has 1.24, and the master has 1.22. On the both servers, go to Common Services > Software Center > Device Update, and check the box next to Common Services. Download and install the available updates. That should bring you up to MDF 1.28 on both servers, and this problem should be fixed.
09-22-2009 06:59 AM
Cu has installed MDF 1.28 on both servers, now it's working !
Why two different version can produce this issue ?
Thanks a lot for your help Joe !
09-22-2009 07:12 AM
If a device does not have a corresponding MDF entry on a local machine, then this error will occur.
09-16-2009 05:03 AM
Version are:
CS : 3.0.6
RME : 4.0.6
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: