catalyst 6509

mark.nelson · ‎09-15-2009

I have a 6509 with 2 WS-X6K-SUP2-2GE sup engines. The one in slot 0 does not show up anymore and slot 1 is active. When doing a show mod slot 1 shows supervisor-other unknown and when sh redundancy shows standby down. They are both running c6sup22-jsv-mz.121-26.E8. The unknown sup engine in slot 1 keeps reloading, decompressing the image and then says it is standby and then reports changing console ownership to route processor and then in a few minutes reloads again. Any ideas? Is my sup engine card hosed?

Lucien Avramov · ‎09-15-2009

Can you post your show module output?

mark.nelson · ‎09-15-2009

Attached is the sho mod output.

Thanks!

rducombl · ‎09-15-2009

IT is hard to say.

If you can connect to console try :

- insert a flash card in it

- Connect to console

- break it to Rommon

- Try to boot it with another image.

it might also help to see the complete console log when it is booting in cycle ? Also do you see any syslog message on the active sup when the standby is reloaded in cycle ?

Thnaks,

Roland

mark.nelson · ‎09-15-2009

here is the logging entry from syslog: 30w4d: %ONLINE-SP-6-TIMER: Module 1, Proc. 0. Failed to bring online because of timer event

30w4d: %PFREDUN-SP-6-ACTIVE: Standby processor removed or reloaded, changing to Simplex mode

Attached is the console log....it says there is corrupt nvram which is a new error that it didnt report before.

Lucien Avramov · ‎09-15-2009

This sounds like an RMA.

Are you able to try this SUP in another chassis or slot?

If you were able at least to boot it, I would have recommended to format NVRAM: first before concluding it's a bad module.

Try another slot to confirm it's not related to the backplane.

mark.nelson · ‎09-15-2009

looks like the documentation says that since it is "standby" that it can be hot swapped with another? I have another sup2 card....but want a sanity check on hot swapping an inactive card. Is that true?