09-15-2009 11:29 AM - edited 03-18-2019 11:42 PM
Hello, For one of my end users. When I display the Show Health. Everything is green check mark except the Presence which is RED and say connecting retry. appreciate. When I look at CUPC it shows him offline and it's grayed out. Any suggestions would be greatly
09-15-2009 12:45 PM
Go to CUPS > System > Securing > Incoming ACL. Add an ACL with the following information:
Description: All
Address Pattern: All
Michael
09-15-2009 01:04 PM
Hello we have that. My CUPC works fine. I just can't get this users to go green.
09-15-2009 01:05 PM
then you'll have to get a CUPC problem report from that user's computer. I guess there's some DNS issue with his computer?
Michael
09-15-2009 02:05 PM
I figured it out. It want work with wireless turned connected. It will work on VPN and wireless. Go Figure. Thanks for all you help.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: