CNS Netflow Collection Reports

Unanswered Question
Sep 15th, 2009

I can't get any report from CNS Netflow. I just installed demo version 5.0.3 and when I click on either Custom Reports Common Reports or Schedule Reports will take me to "The page cannot be displayed". Seems to me like is not able to find the link.

I have this problem too.
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Lucien Avramov Tue, 09/15/2009 - 20:27

Try the following:

1. Stop the NFC services:

/opt/CSCOnfc/bin/nfcollector stop all

2. Clear the browser cache

3. Start the NFC services:

/opt/CSCOnfc/bin/nfcollector start all

4. Try again the custom reports.

If you still get the error, please zip and post the files from:

/opt/CSCOnfc/logs

Do you have other applications installed on that server besides NFC?

Lucien Avramov Wed, 09/16/2009 - 14:51

There is an issue with Java.

Are you sure you are using a supported HW for NFC?

Check the requirements:

http://www.cisco.com/en/US/docs/net_mgmt/netflow_collection_engine/6.0/tier_one/installation/guide/in_chap.html#wp1067956

Also is the page not displaying at all, or it happens when you click on the pie chart ?

There was a bug for the pie chart:

CSCeh15652 : Java internal servlet error when clicking bar/pie graph icon

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