Can I remove "call-home" setting on Cat6500?

Answered Question
Sep 15th, 2009
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Hello everyone,


I want to remove the following "call-home" setting from configuration (NVRAM) or stop it from showing by show runn command on Cat6500 12.2(33)SXH4.

Is it possible or I can't remove it?

If possible, could you please let me know how can do it.


=====

call-home

alert-group configuration

alert-group diagnostic

alert-group environment

alert-group inventory

alert-group syslog

profile "CiscoTAC-1"

no active

no destination transport-method http

destination transport-method email

destination address email [email protected]

destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService

subscribe-to-alert-group diagnostic severity minor

subscribe-to-alert-group environment severity minor

subscribe-to-alert-group syslog severity major pattern ".*"

subscribe-to-alert-group configuration periodic monthly 26 14:24

subscribe-to-alert-group inventory periodic monthly 26 14:09

=====


I understand the default setting of Call Home feature is disabled, but I want to remove it.


Thanks and regards,


Shinichi


Correct Answer by Lucien Avramov about 7 years 6 months ago

Smart Call Home should be disabled by default.

The global config command 'service call-home' enables it. It's available from 12.2(33)SXH


No service call-home will disable it, however the actual call-home block cannot be removed from the configuration.


Here is a good call home configuration link:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/con

figuration/guide/callhome.html#wp1119728

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Correct Answer
Lucien Avramov Wed, 09/16/2009 - 00:24
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Smart Call Home should be disabled by default.

The global config command 'service call-home' enables it. It's available from 12.2(33)SXH


No service call-home will disable it, however the actual call-home block cannot be removed from the configuration.


Here is a good call home configuration link:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/con

figuration/guide/callhome.html#wp1119728

snakayama Wed, 09/16/2009 - 00:31
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Hello,


Thank you very much for your reply.

I understand it.


Thanks and regards,

Senthil Rajendra Thu, 04/15/2010 - 00:04
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Hi Snakayama,



How u removed the Cisco Call Home configuration in the NVRAM..


I tried but only the service was disabled..


Let me Know ..


Thnks&Rgds

Senthil

snakayama Thu, 04/15/2010 - 00:22
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Hi Senthil,


I could not remove Call Home setting so Call Home setting is still existing in the NVRAM ...


Regards,


Shinichi

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