09-15-2009 11:36 PM - edited 03-06-2019 07:44 AM
Hello everyone,
I want to remove the following "call-home" setting from configuration (NVRAM) or stop it from showing by show runn command on Cat6500 12.2(33)SXH4.
Is it possible or I can't remove it?
If possible, could you please let me know how can do it.
=====
call-home
alert-group configuration
alert-group diagnostic
alert-group environment
alert-group inventory
alert-group syslog
profile "CiscoTAC-1"
no active
no destination transport-method http
destination transport-method email
destination address email callhome@cisco.com
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
subscribe-to-alert-group diagnostic severity minor
subscribe-to-alert-group environment severity minor
subscribe-to-alert-group syslog severity major pattern ".*"
subscribe-to-alert-group configuration periodic monthly 26 14:24
subscribe-to-alert-group inventory periodic monthly 26 14:09
=====
I understand the default setting of Call Home feature is disabled, but I want to remove it.
Thanks and regards,
Shinichi
Solved! Go to Solution.
09-16-2009 12:24 AM
Smart Call Home should be disabled by default.
The global config command 'service call-home' enables it. It's available from 12.2(33)SXH
No service call-home will disable it, however the actual call-home block cannot be removed from the configuration.
Here is a good call home configuration link:
http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/con
figuration/guide/callhome.html#wp1119728
09-16-2009 12:24 AM
Smart Call Home should be disabled by default.
The global config command 'service call-home' enables it. It's available from 12.2(33)SXH
No service call-home will disable it, however the actual call-home block cannot be removed from the configuration.
Here is a good call home configuration link:
http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/con
figuration/guide/callhome.html#wp1119728
09-16-2009 12:31 AM
Hello,
Thank you very much for your reply.
I understand it.
Thanks and regards,
04-15-2010 12:04 AM
Hi Snakayama,
How u removed the Cisco Call Home configuration in the NVRAM..
I tried but only the service was disabled..
Let me Know ..
Thnks&Rgds
Senthil
04-15-2010 12:22 AM
Hi Senthil,
I could not remove Call Home setting so Call Home setting is still existing in the NVRAM ...
Regards,
Shinichi
05-16-2019 03:59 AM
Hi there,
You can remove the whole config and block from call-home with command: "clear config call-home"
Cheers
09-17-2019 01:50 AM
12-13-2020 04:42 AM
Hello,
did you actually try your suggestion? Clear config is usually an ASA thing.
Take care…
09-07-2021 08:22 AM
The "no call-home" command in global config should take the call-home information off on the configuration.
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