Restricting incoming calls on CCM and CCME

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Sep 16th, 2009
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Is there a way one can restrict calls into a CCM or CCME premise within a certain period of time? A typical scenario is this: When external calls coming into my CCM or CCME premise between 1800hrs and 0600hrs, the calls should not go through the router, ie calls within the specified period should not go through! Please i need help.

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paolo bevilacqua Wed, 09/16/2009 - 11:26
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On both, if you have CUE you can use an custom AA script with business hours and day schedules.

On CM, you can also use time-of day routing.

On CME, you can use night-service, or a version of B-ACD/AA that I modifies for time support.

Lot of options really.


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