- Bronze, 100 points or more
Im currently implementing recording via sip trunk (built in bridge, forking calls) of cucm extensions to nice recorder.
Phones don't have any extension and user login using extension mobility that places two extensions on phone (one for UCCX agent and one for personal use).
The problem is that TapiMonitor.exe on Nice recorder only can see the personal extension and can't see the uccx agent extension. What may be the problem? This is revealing in all users.
Hope you can help me,