09-17-2009 11:47 AM - edited 03-13-2019 06:39 PM
Hello Team,
I have two Cisco MCS-7825I-3.0-IPC1/CC1 for CUCM servers. TheSN:KP-FV3880 is Different from the rest of my call managers. Cisco said that both serial numbers are not valid.Can some one point me to where or how to find the serial numbers on the call manager via the web interface or through the command line? I need to buy licenses for the two devices and off coarse serial number is needed.
Thx,
Eric
09-17-2009 05:37 PM
if you did not purchase your servers directly
from Cisco, they (obviously) do not have a Cisco serial number.
Cisco's serial number is different from manufacturer's (IBM or
HP/Compaq) serial number.
try the "Cisco Product Identification Tool". search in CCO
It may help you to retrieve the serial number of your Cisco
servers. If your product is not listed on this tool, it may be
because the tool does not have serial number information for it
10-06-2009 06:49 AM
Eric,
Depending on the Call Manager version on these servers, you can try one of the following:
3.x & 4.x
See Adrián's post here: http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB?cmd=display_location&location=.2cd3187b
5.x, 6.x, 7.x
SSH to your server and log-in with admin privileges
Run the command: utils snmp walk 2c
*Note* On some servers I have had some issue with using the 'utils snmp walk' command. But, you can use the MIB, .1.3.6.1.4.1.232.2.2.2.1.0, from any location and it will give you the same result.
Thanks,
Adam
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