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ISDN Problem

Unanswered Question
Sep 17th, 2009
User Badges:

Hi all,


Recently one of our AS5350's E1 stop working properly. The physical status is OK.


E1 3/0 is up.

Applique type is Channelized E1 - balanced

Description: CIRCUITO LD

No alarms detected.

alarm-trigger is not set

Version info of slot 3: HW: 519, PLD Rev: 1

Framer Version: 0x8


Manufacture Cookie Info:

EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x0A,

Board Hardware Version 2.7, Item Number 73-5268-03,

Board Revision A0, Serial Number JAE08050AHW,

PLD/ISP Version <unset>, Manufacture Date 28-Jan-2004.


Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line.

Data in current interval (677 seconds elapsed):

0 Line Code Violations, 0 Path Code Violations

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

Total Data (last 3 15 minute intervals):

0 Line Code Violations, 0 Path Code Violations,

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs


--


Global ISDN Switchtype = primary-ni

ISDN Dchannel3/0 interface

Transport Link Status:

ACTIVE

dsl 0, interface ISDN Switchtype = primary-ni2c : Primary D channel of nfas group 0

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 0 CCBs = 0

The Free Channel Mask: 0xFFFF7FFF

Number of L2 Discards = 1, L2 Session ID = 1

--

When I run a show debug isdn q921 I get


Sep 17 19:59:19.924: ISDN Dc3/0 SC Q921: User RX <- RR sapi=0 tei=0 nr=37

Sep 17 19:59:19.956: ISDN Dc3/0 SC Q921: User RX <- INFO sapi=0 tei=0, ns=14 nr=37

Sep 17 19:59:19.956: ISDN Dc3/0 SC Q921: User TX -> RR sapi=0 tei=0 nr=15

Sep 17 19:59:19.956: ISDN Dc3/0 SC **ERROR**: call_cleared: VOICE ERROR: NULL VDEV Common(0xFC): bchan -1, call id 0x8370

Sep 17 19:59:20.932: ISDN Dc3/1 SC Q921: User TX -> RRp sapi=0 tei=0 nr=34

Sep 17 19:59:21.068: ISDN Dc3/1 SC Q921: User RX <- RRf sapi=0 tei=0 nr=31...done

Sep 17 19:59:22.004: autoload :tftp://aplication

Sep 17 19:59:22.024: ISDN Dc3/0 SC Q921: User TX -> INFO sapi=0 tei=0, ns=37 nr=15

Sep 17 19:59:22.160: ISDN Dc3/0 SC Q921: User RX <- RR sapi=0 tei=0 nr=38

Sep 17 19:59:22.184: ISDN Dc3/0 SC Q921: User RX <- INFO sapi=0 tei=0, ns=15 nr=38

Sep 17 19:59:22.184: ISDN Dc3/0 SC Q921: User TX -> RR sapi=0 tei=0 nr=16

Sep 17 19:59:22.188: ISDN Dc3/0 SC **ERROR**: call_cleared: VOICE ERROR: NULL VDEV Common(0xFC): bchan -1, call id 0x8371...done

Sep 17 19:59:32.004: autoload :tftp://aplication

Sep 17 19:59:37.616: ISDN Dc3/0 SC Q921: User TX -> INFO sapi=0 tei=0, ns=38 nr=16

Sep 17 19:59:37.756: ISDN Dc3/0 SC Q921: User RX <- RR sapi=0 tei=0 nr=39

Sep 17 19:59:37.784: ISDN Dc3/0 SC Q921: User RX <- INFO sapi=0 tei=0, ns=16 nr=39

Sep 17 19:59:37.784: ISDN Dc3/0 SC Q921: User TX -> RR sapi=0 tei=0 nr=17

Sep 17 19:59:37.784: ISDN Dc3/0 SC **ERROR**: call_cleared: VOICE ERROR: NULL VDEV Common(0xFC): bchan -1, call id 0x8372

Sep 17 19:59:38.568: ISDN Dc3/0 SC Q921: User TX -> INFO sapi=0 tei=0, ns=39 nr=17

Sep 17 19:59:38.708: ISDN Dc3/0 SC Q921: User RX <- RR sapi=0 tei=0 nr=40

Sep 17 19:59:38.736: ISDN Dc3/0 SC Q921: User RX <- INFO sapi=0 tei=0, ns=17 nr=40

Sep 17 19:59:38.736: ISDN Dc3/0 SC Q921: User TX -> RR sapi=0 tei=0 nr=18

Sep 17 19:59:38.736: ISDN Dc3/0 SC **ERROR**: call_cleared: VOICE ERROR: NULL VDEV Common(0xFC): bchan -1, call id 0x8373...done

Sep 17 19:59:42.004: autoload :tftp://aplication


Please, if anyone could help.

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virverma Thu, 09/17/2009 - 16:34
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this is a known issue on old IOS,

you probably need to upgrade to latest

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