CUCiMOC IM Icon Greyed out

Unanswered Question
Sep 17th, 2009
User Badges:

Hi, I have a working CUCiMOC installation that I can't seem to get the icon for IM to not be greyed out. I have 3 users installed with CUCiMOC and only one can sometimes use the IM icon.


Any ideas?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
htluo Thu, 09/17/2009 - 13:28
User Badges:
  • Red, 2250 points or more

I don't recall CUCIMOC has IM icon.


IM was provided by MOC. CUCIMOC just provides the phone feature.


Michael

http://htluo.blogspot.com

j.house Thu, 09/17/2009 - 13:34
User Badges:

In your active conversation window to the right of the phone icon is a chat bubble icon. This is used while in a conversation to escalate the conversation to a MOC IM Chat and opens a MOC IM window, I have seen it work for this....just not consistantly, and not at all for 2 of the 3 installation I am currently piloting.


Your input is appreciated.

Actions

This Discussion