i have some doubts concerning cvp licensing:
1)in the CCBU guide it's mentioned that the CVP 7.0 Port License is used either for self service or for queuing what it's the difference between the two?
2)in case of cvp comprehensive deployment without complex ivr treatment, how are the cvp licenses used?
3)when icm is used for call queuing will a CVP 7.0 Port License be used?
thanks for your feedback,