We got a script where in a Call Consult transfer to an external (mobile number) is used.
Even if the number is busy (as shows in the q931 ISDN trace), the Call Consult step Times out and does not use the busy branch.
We also tried it using a SIP trunk with the same result so it seems to be CCM problem.
If you use an internal number it works.
Is busy information not passed on from a gateway through the CCM to the UCCx??
Or is Call Consult to external numbers possible at all?
CCM = 7.1.2