09-21-2009 07:10 AM - edited 03-21-2019 01:32 AM
I have the follow symptom:
A call is received and answered in a extension, a new call ingress in the same extension. The new call is answered, and the first call is put in hold.
09-21-2009 07:22 AM
Hi Thomas,
Is this on a UC500? If so, what software version are you running? What phone model? What type of extension (dual, single, octal)?
Marcos
09-21-2009 07:37 AM
UC Model: UC520W-8U-4FXO-K9
Software Version : uc500-advipservicesk9-mz.124-20.T2.bin
Phone Type : 524G
The problem is experimented in octal and dual extension type.
09-21-2009 08:59 AM
The CP-500 Series do not support Octo Lines. Can you change to dual and test again (although you said you already did)?
Thanks,
marcos
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