ICM Master Help - no access..Router Error Code 62?

Answered Question
Sep 21st, 2009

I do not have access to the ICM Master Help at this time... Router Error Code 62 in the Route Call Detail table.. can anyone tell me what that error code is?

Many Thanks,

Cheri

I have this problem too.
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Correct Answer by jimbrittcisco about 7 years 2 months ago

I just happened to be on an AW and also in here-

Severity: Error

Phone Home: Delay

Raise/Clear: None

Visible: To customer

Application: GeoTelConfig

Explanation: The Router received a call route request from routing client %2 with a dialed number that is not configured.

Action: Configure the dialed number with Configure ICM and update the Central Controller.

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Overall Rating: 5 (2 ratings)
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Correct Answer
jimbrittcisco Mon, 09/21/2009 - 09:21

I just happened to be on an AW and also in here-

Severity: Error

Phone Home: Delay

Raise/Clear: None

Visible: To customer

Application: GeoTelConfig

Explanation: The Router received a call route request from routing client %2 with a dialed number that is not configured.

Action: Configure the dialed number with Configure ICM and update the Central Controller.

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