09-21-2009 10:16 AM - edited 03-15-2019 07:49 PM
Hello,
We are running Unity 4.2 (voicemail only)with Exchange2003 as the message store. When a user delete a voicemail, it goes to the delete item folder and I am trying to find a way to empty the deleted item folder automatically but it won't work. Any helps will be apprecaited.
Mark
09-21-2009 10:25 AM
Hi Mark,
Have you checked out this good doc;
Configuring Cisco Unity to Automatically Delete Messages
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800d6824.shtml
Hope this helps!
Rob
09-21-2009 10:40 AM
09-21-2009 11:07 AM
Hi Rob,
Quick question. What is the difference between "Move messages from inbox to Unity Dumpster" and "Move messages from Inbox to Deleted Items folder"? When a user delete a Voicemail, does it go "delete item folder" or does it go to "Unity Dumpster"?
Thanks in advance
Mark
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