Device manager

Unanswered Question
Sep 21st, 2009

I have a pix 501 running Device manager 3.0(4). Just recently I am unable to bring the manager up in Explorer. It takes my two passwords and then hangs before the device manager window pops up. I tried differnt machines and browsers with the same results. Thanks Bob

I have this problem too.
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mark.j.hodge Tue, 09/22/2009 - 03:23

Have you recently updated Java on your machines? PDM is very sensative as to the version it works with.

jagadeeshan.s Tue, 09/22/2009 - 04:03


As Mark told, PDM is very sensitive to java version. Try with java v1.5 or earlier version.


bobm_1010 Tue, 09/22/2009 - 05:44

Thanks guys, I found that if you go into the Java Icon in control panel you can disable/enable differnent versions of JAVA. I just turned off the latest version and it worked. Thanks Bob


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