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IPCC Express

alex goshtaei
Level 1
Level 1

‎09-21-2009 12:03 PM - edited ‎03-15-2019 07:50 PM

Hi All,

I've changed CSS and partition in CTI RP and jtapi phones in CUCM and in IPCC express. since then, when I call CTI RP, I receive busy tone. any suggestion would be very appreciated.

thanks

Alex

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2 Replies 2

Marwan ALshawi
VIP Alumni
VIP Alumni

‎09-21-2009 02:06 PM

from where u did change it CCX or CCM ?

cisco recommened to change it from CCX

then go CCX admin and re synic the CTI and ports as well

good luck

hugemongus
Level 4
Level 4

‎09-25-2009 05:25 AM

"Subsystems"

"jTapi"

"resync"

You can check and/or resync from there.

You may want to do this during non-peak times. Once the sync starts, just let it run.

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