09-21-2009 12:03 PM - edited 03-15-2019 07:50 PM
Hi All,
I've changed CSS and partition in CTI RP and jtapi phones in CUCM and in IPCC express. since then, when I call CTI RP, I receive busy tone. any suggestion would be very appreciated.
thanks
Alex
09-21-2009 02:06 PM
from where u did change it CCX or CCM ?
cisco recommened to change it from CCX
then go CCX admin and re synic the CTI and ports as well
good luck
09-25-2009 05:25 AM
"Subsystems"
"jTapi"
"resync"
You can check and/or resync from there.
You may want to do this during non-peak times. Once the sync starts, just let it run.
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