I have an issue with 2 users that refuse to reliabley synch the MWI i have and app error.
Event Type: Information
Event Source: CiscoUnity_ConvSub
Event Category: (9)
Event ID: 1017
The description for Event ID ( 1017 ) in Source ( CiscoUnity_ConvSub ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Invalid Attempt on mailbox for subscriber with alias [Israa.Al Bayaa] and extension . Call was made from - ., 1140, H:\views\CUESB1_view\un_Conv1\Scripted\ConvSub\SubAuthenticate.cpp
Has anyone any clues.
Try using the Bulk Logout tool in X:\CommServer\Utilities\BulkLogout for this one user only, then click resynchronize. See if that helps any. If not, next steps would be to look in the MWI macro traces.
You may also want to read the MWI troubleshooting guide which covers all of this:
Hope that helps,