Curious question for the masses today. Environment is 7970 -> CM (6.1.2) -> H323 GW -> PRI -> PSTN. The question that was posed isâ¦.would it be possible to implement a specified delay (in seconds) before a particular outbound call was made?
Problem stems from 911 usage. We're having problems with some users dialing 911, or 9911 and then immediately hanging up. Since the call doesn't last, it's not recorded in the CDR table, and we can't provide more instruction to the user causing the problem. Boss asked me today "can't we just delay the call for 5 seconds? The user will realize they've dialed 911 and hang up as they have in the past, but because of the delay, the call won't actually bother 911" and while it made senseâ¦I can't come up with how to do it.
Any thoughts? Orâ¦.how have you all dealt with repetitive 911 calls?