false archive failed report on RME 4.3

Unanswered Question
Sep 23rd, 2009

devices already deleted on DCR still reported as "archive failed" when I search the device, can't be found neither on RME nor on CM. how I can get rid of this false information from RME?

I have this problem too.
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Joe Clarke Wed, 09/23/2009 - 10:18

Check the Common Services > Device and Credentials > Reports > Devices not configured in ACS report to see if the missing devices are listed there.

Joe Clarke Wed, 09/23/2009 - 10:28

Then you need to either re-add them to ACS, or temporarily break ACS, then remove the devices from DCR. Once DCR is clean, you can re-enable ACS integration.


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