09-23-2009 08:18 AM
devices already deleted on DCR still reported as "archive failed" when I search the device, can't be found neither on RME nor on CM. how I can get rid of this false information from RME?
09-23-2009 09:14 AM
Is LMS integrated with ACS?
09-23-2009 09:45 AM
yes!
09-23-2009 10:18 AM
Check the Common Services > Device and Credentials > Reports > Devices not configured in ACS report to see if the missing devices are listed there.
09-23-2009 10:23 AM
yes! they are listed there.
09-23-2009 10:28 AM
Then you need to either re-add them to ACS, or temporarily break ACS, then remove the devices from DCR. Once DCR is clean, you can re-enable ACS integration.
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