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false archive failed report on RME 4.3

raindrop18
Level 1
Level 1

devices already deleted on DCR still reported as "archive failed" when I search the device, can't be found neither on RME nor on CM. how I can get rid of this false information from RME?

5 Replies 5

Joe Clarke
Cisco Employee
Cisco Employee

Is LMS integrated with ACS?

yes!

Check the Common Services > Device and Credentials > Reports > Devices not configured in ACS report to see if the missing devices are listed there.

yes! they are listed there.

Then you need to either re-add them to ACS, or temporarily break ACS, then remove the devices from DCR. Once DCR is clean, you can re-enable ACS integration.