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I configure multiple line appearance, but i can not transfer why?

cgutierrez9
Level 1
Level 1

Hi Everybody,

Thank you for your response, but i have a little problem. I configure all that indicate in this manual and it works well, i answers several calls and put in hold a call and answer other call, but the trouble in this case is when i want to transfer to other number in the company the softkey appear inactive and i can not transfer any call :(

I can call this IP Phone 7931 without problems and it can call other phone in the company too, the only problem is in the moment that i want to transfer, what can i do?, thank you in advance.

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Setting Up a Typical Phone

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/7931g/6_0/english/administration/guide/7931usr.html#wp1069610

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Thank you javalenc