LMS3.0.1/LMS3.1: upgrade LMS and changing OS windows

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Sep 24th, 2009
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We upgrade LMS 3.0.1 to LMS 3.1 on windows 2003 standard Edt. Archive configuration or archive poller jobs worked.

Then, next day we have changed windows 2003 standard Edt to enterprise Edt. Then archive jobs has failed on four 6509 hybrid switchs

msfc :

IOS (tm) MSFC3 Software (C6MSFC3-JK9O3SV-M), Version 12.2(17a)SX1


System Boot Image File is 'bootflash:cat6000-sup720cvk9.8-2-1.bin'

Job fails because switch has reboot. We think that crash occurs when LMS try to get archive.

Do you think that changing os can explain this issue ?

archive jobs on 6500 use to work perfectly with LMS 3.0.1.

We can't reproduce this issue and we don't have access to server which is shutdown.

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frankzehrer Fri, 09/25/2009 - 00:03
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Hi Elizabeth,

have a look on the credentials of the cmd.exe in C:\windows\system32.

The group casusers need access to cmd.exe for running commands within the windows commandline interpreter.

Best regards,


ebezombes Fri, 09/25/2009 - 00:30
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Hi Franck,

Archive jobs works. But when we work with archive jobs on 6509, then 6509 reboot ! May be tcp frame sent from LMS to switch are bad which can explain switch rebbot ?


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