I have a CRS system installed in G.729 format. I am finding it very difficult to record prompts in G.729 format. Right now I am depending upon completely on Call Manager MOH translator service to do this.
But is there any other utilitie we can use for this?
In one of the Cisco documents, it is mentioned to use tools like Audacity, Cooledit or Sound Forge. I have installed all of these, but can not find any information to change a normal "WAV" file to a G.729 format to upload the same to CRS.