09-26-2009 06:19 PM - edited 03-10-2019 04:46 AM
Hi,
We are attempting to move from the old Security Monitor in Cisco Works VMS to the realtime monitor (IPS Event Viewer) within CSM. The problem we are getting is a subscription error from the sensors when trying to open the realtime monitor.
Error Output: "Error: env:Sender-sd:errLimitExceeded-This subscription cannot be opened because the maximum number of subscriptions are already open
Please make sure the password and user name are correct."
I then login to the sensor CLI and issue the following command which indicates all the subscriptions are used:
# show statistics sdee-server
General
Open Subscriptions = 5
Blocked Subscriptions = 2
Maximum Available Subscriptions = 5
Maximum Events Per Retrieval = 500
Subscriptions
sub-103-f05ef2f9
State = Read Pending
Last Read Time = 02:18:47 UTC Sun Sep 27 2009
Last Read Time (nanoseconds) = 1254017927903746000
sub-160-512ad7bd
State = Open
Last Read Time = 18:34:02 UTC Sat Sep 26 2009
Last Read Time (nanoseconds) = 1253990042021593000
sub-161-a56e825f
State = Open
Last Read Time = 19:06:19 UTC Sat Sep 26 2009
Last Read Time (nanoseconds) = 1253991979244898000
sub-162-14e2fa66
State = Read Pending
Last Read Time = 02:18:43 UTC Sun Sep 27 2009
Last Read Time (nanoseconds) = 1254017923766659000
sub-25-61ecf3a3
State = Open
Last Read Time = 02:18:51 UTC Sun Sep 27 2009
Last Read Time (nanoseconds) = 1254017931007785000
Is there any way to manually clear the subscriptions without rebooting sensor?
09-28-2009 04:36 AM
Perhaps you may try the solution mentioned in this earlier post?
Regards
Farrukh
09-28-2009 08:48 AM
There is not a command on the sensor itself for closing the older subscriptions.
However, this can be done through a standard web browser using the following URL:
https://
So if you wanted to close the 2 subscriptions that have not been used since Sat Sep 26th you would use the following 2 URLs (replace the 1.1.1.1 IP address with the actual address of your sensor):
https://1.1.1.1/cgi-bin/sdee-server?action=close&subscriptionId=sub-160-512ad7bd
https://1.1.1.1/cgi-bin/sdee-server?action=close&subscriptionId=sub-161-a56e825f
If you know the actual username used to open the subscription, then I would recommend using that username and password when connecting to the sensor for the above URLs (your browser should prompt for a username and password).
If you do Not know which username was used to open the subscription, then I would recommend trying to use the standard "cisco" account when prompted for the username and password.
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