# issue with E1

Unanswered Question
Sep 27th, 2009

Dear Friends,

I'm facing an issue, when I dial the DID of the call centre and trying to insert # as input (as menu ask to insert # to repeat the menu) I got message (which uploaded in case of customer time out without input) telling plz insert choice, which means that the system not accepting # as button, however all the digits is working fine including *

Any idea? appreciate your support as usual


Mohamed Gheta

I have this problem too.
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mohamed-gheta Mon, 09/28/2009 - 04:56

Thanks so much for your concern, no problem, I will keep searching

Have a nice day,



sebastiandm Mon, 09/28/2009 - 05:28


Have you got the dtmf-relay rtp-nte h245-signal h245-alphanumeric command configured under your voip dial-peer ?

mohamed-gheta Mon, 09/28/2009 - 05:46

Hi Friend,

Actually I'm using ;

dtmf-relay h245-alphanumeric

As I'm using R2 not ISDN PRI

So you recommend to use this instead




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