BRI info

Answered Question

Hi

How can I check how many active channels are being seen on my BRI interface.

BT have configured 1 ISDN BRI circuit with 4 channels configured on it and only 2 of the channels are working.

I told BT i need 2 physical circuits and they said I didn't ?...

So I need to troubleshoot my ISDN BRI interface/controller to figure out how or why the 4 circuits aren't working.

Any help would be appreciated.

Rod

I have this problem too.
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Correct Answer by Paolo Bevilacqua about 7 years 3 months ago

You are having some gross miscommunication with telco here.

A BRI circuit can never have 4 channels. If BT is telling you that, take the name of the person saying that and ask to speak to a supervisor. Even worst if some creative install "technician" bridged two NTs on a single pair - sadly evidence seem to show that's what they did.

Please check again what you got and how is connected, as you said you need 2 physical circuits.

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Correct Answer
Paolo Bevilacqua Mon, 09/28/2009 - 03:11

You are having some gross miscommunication with telco here.

A BRI circuit can never have 4 channels. If BT is telling you that, take the name of the person saying that and ask to speak to a supervisor. Even worst if some creative install "technician" bridged two NTs on a single pair - sadly evidence seem to show that's what they did.

Please check again what you got and how is connected, as you said you need 2 physical circuits.

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