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Can't Answer Incoming Call

jdhamiltonra
Level 1
Level 1

I just got the Cisco IP Communicator (7.0) on my computer. I have a Jabra BT530 bluetooth head set and Jabra A330 dongle. I can make calls out but when a call in, I hit the answer button and the phone opens another call. I can't answer the incoming call.

2 Replies 2

gogasca
Level 10
Level 10

mmm, jabra is supposed to generate a new call event of an answer depending the call state?

Can you contact Jabra to check, but before take a look at this:

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html

Make sure you have 7.0.3

I finally got it to work last night. Not sure what I did (stood on one leg, closed one eye). It is working now. Thanks for the link.

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