Softkeys (hold/transfer/conf) are not working on all of the phones

Unanswered Question
Sep 28th, 2009

We currently have a situation where all o the softkeys are not working when the user in connected to calls. “End Call” seems to be the only key that is working.

Can someone help if I need to reset any CUCM services?

I have this problem too.
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sienz.sienz Mon, 09/28/2009 - 07:47

The problem seems to be when we receive an external calls. and It is kind of random phones not all of the phones since i found one phone that the softkeys are working

Any idea?


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