Extension Moblity Code Error

Answered Question
Sep 28th, 2009
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Greeting All,


Does anyone have a link to the cookbook Extension mobility Error code, i got the error 22 on one of my customer profile and it seems weird.


Thanks

Correct Answer by Guilherme Henri... about 7 years 7 months ago

Hi Seifeddine,


Its right, the device phone is not enable with EM.


Error description: [22] Device Does Not Allow Extension Mobility: The device that is specified is not configured for Extension Mobility.


For future research, try out this link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/em_api/4_1_2/emapich2.html#wp1032229

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virverma Mon, 09/28/2009 - 16:30
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This could be login issues,

try to restart the Extension mobility and Tomcat service.


If this does not resolve the issue, please attach the exact error message from phone.

Seifeddine-Tlili Mon, 09/28/2009 - 18:04
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i Viverma thanks for your reply appreciate it , actually i solved the problem since i don`t have direct access to the CCM and i was helping the technical team i figure out with the error code that the phone is not enabled for extension moblity.


thanks

Correct Answer
Guilherme Henri... Mon, 09/28/2009 - 19:07
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Hi Seifeddine,


Its right, the device phone is not enable with EM.


Error description: [22] Device Does Not Allow Extension Mobility: The device that is specified is not configured for Extension Mobility.


For future research, try out this link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/em_api/4_1_2/emapich2.html#wp1032229

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