Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
496
Views
0
Helpful
1
Replies

Config Archive failing for device

Margaret Tonso
Level 1
Level 1

‎09-28-2009 01:05 PM

I am trying to archive all our configs but one keeps failing. I get the following:

Device: SSF2-SA Status: Failed

*** Device Details for SSF2-SA ***

Protocol ==> Unknown / Not Applicable

Selected Protocols with order ==> SSH,Telnet

Execution Result:

Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings

I am posting the dcmaservicelog since someone else had a similar issue and was asked to post it.

I am on LMS 3.1 on Windows server 2003.

Labels:
14904-dcmaservice.log
0 Helpful
1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

‎09-28-2009 01:10 PM

It looks like you're being affected by CSCsv95235. There is a patch for this bug from TAC, but the recommended fix is to upgrade to LMS 3.2.

0 Helpful
Customers Also Viewed These Support Documents