09-29-2009 05:07 AM
LMS3.2 CM3.2 RME4.3.1 on sun solaris 9
The Syslog Collector is stopped because the disk is full when i clean the disk and the space is available, I can't subscribe again and give me below message:
(
SLCA0126: Could not subscribe to the Collector.
1.Check whether the collector is running.
2.Make sure that SSL certificates are imported/exported correctly and process restarted.
3.Check whether the Certificates exported/imported are valid and have not expired.
4.Check whether SyslogAnalyzer process is running.)
I re-create certificates and stop/restart server and I port 4444 is free.
and please find below the status of syslog services:
bash-2.05# ps -ef |grep -i syslog*
root 344 1 0 Sep 26 ? 46:48 /usr/sbin/syslogd
root 452 1 0 Sep 26 ? 0:00 /usr/lib/im/htt -port 9010 -syslog -message_locale C
root 457 452 0 Sep 26 ? 0:00 htt_server -port 9010 -syslog -message_locale C
casuser 16373 8887 0 Sep 27 ? 0:20 CSCO.SyslogAnalyzer -cw /opt/CSCOpx -cw:jre lib/jre -Xms256m -Xmx256m -XX:+Heap
casuser 8940 8887 0 Sep 27 ? 0:03 CSCO.SyslogCollector -cw /opt/CSCOpx -cw:jre lib/jre -Xms64m -Xmx256m -XX:+Heap
Solved! Go to Solution.
10-02-2009 08:38 PM
You can use the /opt/CSCOpx/bin/syslogConf.pl script to change the syslog file location.
09-29-2009 07:08 AM
Make sure you restart both SyslogCollector and SyslogAnalyzer:
pdterm SyslogCollector SyslogAnalyzer
pdexec SyslogCollector SyslogAnalyzer
That should get them both synced up.
09-30-2009 12:50 AM
Still not working
09-30-2009 07:05 AM
Post the SyslogCollector.log and AnalyzerDebug.log as well as the output of netstat -an.
10-02-2009 08:06 PM
10-02-2009 08:17 PM
This is what I thought. SyslogCollector cannot read the syslog message file. By default, this file is /var/log/syslog_info. Verify the permissions on this file allow casuser to read it. Additionally, verify the perms on all parent directories allow casuser read and execute access.
10-02-2009 08:32 PM
Thanks for your quick response
I didn't find the default file of syslog but i created a new one and grant the required permission, and it's connecting with SyslogCollector,
now how i can change the default location of syslog_info
10-02-2009 08:38 PM
You can use the /opt/CSCOpx/bin/syslogConf.pl script to change the syslog file location.
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