CUE - UC500

Unanswered Question
Sep 29th, 2009
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Hi guys,


I need your help here. I was recently asked for a solution to which I was absolutely stumped. This is what the customer requested...and it's with regards to CUE/UC500


Whenever we go to retrieve our Voicemail, we receive the following message: First new message, sent today at <time>, from <person>.


The customers request is not to have this but to be able to retrieve the message directly.


Is this possible on the CUE/UC500 and if yes, how do I go about it?


I tried searching for the options available on voicemail but came across this...which isn't very helpful.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/vmuser/ENU/cue23qsg.pdf

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Overall Rating: 5 (1 ratings)
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Paolo Bevilacqua Tue, 09/29/2009 - 06:41
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It is not possible to eliminate that announcement.

vikramfonseca Tue, 09/29/2009 - 13:06
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seems 'voicemail conversation subscriber msg-properties brief' from cli does it

Nicholas Matthews Tue, 09/29/2009 - 06:46
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You can press 1 a few times to go to the menu, but the voicemail application is not customizable.



-nick

vikramfonseca Tue, 09/29/2009 - 13:07
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seems 'voicemail conversation subscriber msg-properties brief' from cli does it

vikramfonseca Tue, 09/29/2009 - 13:07
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fyi....solution:


seems 'voicemail conversation subscriber msg-properties brief' from cli does it

Paolo Bevilacqua Tue, 09/29/2009 - 13:15
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Thank you for finding the command, sorry to have spoken incorrectly.


I'm asking to have my check and rating removed :)

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