7960 Network Settings

Unanswered Question
Sep 29th, 2009
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Hi all,


I am trying to change the network speed on a 7960 however when I try to access the "network setting" menu on the phone it is grayed out. I have enable the "Settings Access" on CM, reset phone, and tried unlock using **# to no avail. I have just stepped into the support role for this network and I am unsure of the restrictions which may have been placed.


Any assistance would be greatly appreciated.


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testeven Fri, 10/02/2009 - 16:14
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  • Cisco Employee,

Hi!


Try unlocking the phone settings with **#** and disabling the DHCP option. After that the keys should be active.


HTH!


Regards,


Teresa.

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