Attendant Console Line Status

Unanswered Question
Sep 30th, 2009

I'm running CUCM 7.1 and Attendant Console 7.1. In the CUCM Directory the numbers of the users are +41614675XXX. the directory numbers of the phones have 4 digits. When I search for a specific user in Attendant Console I never see the line status. I know, that this is because the directory numbers and the line numbers are not identical. So, as I read in several posts use application dial rules or directory dial rules. I tried this in diffrent ways, but never got it to work.

What I'm missing?

Cheers

Peter

I have this problem too.
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Jaime Valencia Wed, 09/30/2009 - 06:35

Exactly how are you configuring the directory lookup dial rules??

HTH

java

if this helps, please rate

pwenger Wed, 09/30/2009 - 06:44

Hi Java

I configured it like this:

Number begins with: 5

Number of Digits: 4

Total digits to be removed: 0

Prefix with Pattern: +4161467

to get sure I configured a second one:

Number begins with +41

Number of Digits: 11

Total Digits to be removed: 7

Prefix with pattern:

Regards

Peter

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