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Attendant Console Line Status

pwenger
Level 3
Level 3

I'm running CUCM 7.1 and Attendant Console 7.1. In the CUCM Directory the numbers of the users are +41614675XXX. the directory numbers of the phones have 4 digits. When I search for a specific user in Attendant Console I never see the line status. I know, that this is because the directory numbers and the line numbers are not identical. So, as I read in several posts use application dial rules or directory dial rules. I tried this in diffrent ways, but never got it to work.

What I'm missing?

Cheers

Peter

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Exactly how are you configuring the directory lookup dial rules??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Hi Java

I configured it like this:

Number begins with: 5

Number of Digits: 4

Total digits to be removed: 0

Prefix with Pattern: +4161467

to get sure I configured a second one:

Number begins with +41

Number of Digits: 11

Total Digits to be removed: 7

Prefix with pattern:

Regards

Peter

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