09-30-2009 01:14 PM - edited 03-14-2019 04:39 AM
Any one seen this. It comes in CRS editor every time I am trying to create a new variable or modify a variable in an existing script.
"java.lang.nullpointerexception"
09-30-2009 08:30 PM
Is it with all scripts, or just a particular script?
09-30-2009 08:39 PM
Well after several times of reinstall and doing some research found out its a bug. The fix is strange.
Just click on CRS editor icon, properties, compatiability tab select to run as windows 2000.
Fixes the problem.
bug: CSCso68954
Thanks
10-02-2009 04:14 AM
Thanks so much for posting this - never would have found that!!! This worked great on CCX Editor version 7.0(1.168).
For those looking, assuming you installed with the default settings the .exe can be found in:
C:\Program Files\wfavvid
and the file is named:
CiscoUnifiedCCXEditor.exe
Follow the steps above and relaunch the app.
Rob.
10-08-2009 01:26 PM
Most of the tools including the editor can be found under UCX administration
Tools/plugins
-Editor
-Desktop suite (supervisor, admin and agent)
-Historical report.
Goodluck
10-26-2009 04:44 PM
Hi,
I did the above and it fixed me as well.
Thanks!
Randall
10-26-2009 08:22 PM
I spent few days looking like an idiot (to myselft) at client site eventually getting it fixed.
Glad it helped you all too.
Please rate if it helps.
Thanks,
Baseer.
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