UCCX 7 Admin Account

Answered Question
Oct 1st, 2009
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If you have a 2-server UCCX HA cluster and integration with AD via CUCM, is it possible to use a "Local" (non-AD) account to administer the UCCX system? I have read that the default Administrator account loses system admin rights once the AD Admin account is added. Is that correct? Or is there some way to use a "Local" acct to administer the UCCX system, maybe in addition to an AD account?


Correct Answer by Steven Griffin about 7 years 6 months ago

Unfortunately, the answer is no. UCCX requires an end-user account for administration rights access. If you've got an AD integrated CUCM cluster then you'll need to create an AD account, or use an existing one, for access to the UCCX server AppAdmin pages.

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Correct Answer
Steven Griffin Fri, 10/02/2009 - 11:51
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Unfortunately, the answer is no. UCCX requires an end-user account for administration rights access. If you've got an AD integrated CUCM cluster then you'll need to create an AD account, or use an existing one, for access to the UCCX server AppAdmin pages.

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