SDM does not work properly

Unanswered Question
Oct 1st, 2009
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Some buttons in SDM began to stop working.


"Additional Task" does not show any contents. Edit button on a certain page does not work. I think I stalled it on the router.


I reinstalled java script, but it did not solve it.


Should I just run the installation CD to overwrite the program in the router?


Is my configuration safe?


Thank you.

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Lucien Avramov Thu, 10/01/2009 - 14:10
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if SDM starts, the install on the router is good.


This is most likely due to not using the supported java runtime environment JRE version.


SDM does not support java after: 6u3.


Cisco SDM requires Sun Java Runtime Environment (JRE). The following versions are supported:


•JRE 1.5_09


•JRE1.4.2_08


•JRE 1.5.0_06


•JRE 1.5.0_07


•JRE 1.6.0_02


•JRE 1.6.0_03




As per the release notes.

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/software/release/notes/SDMr25.html


Also configuration guide may be handy:

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/25/software/user/guide/SDM25UGD.html



hsauwcusa Thu, 10/01/2009 - 16:02
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Thank you so much for your explanation. This is exactly what I needed to know. My java was latest, 6u16, which was out of support.


I will find and install the versions you mentioned above.


Thanks again.

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