SDM does not work properly

Unanswered Question
Oct 1st, 2009
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Some buttons in SDM began to stop working.

"Additional Task" does not show any contents. Edit button on a certain page does not work. I think I stalled it on the router.

I reinstalled java script, but it did not solve it.

Should I just run the installation CD to overwrite the program in the router?

Is my configuration safe?

Thank you.

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Overall Rating: 5 (1 ratings)
Lucien Avramov Thu, 10/01/2009 - 14:10
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if SDM starts, the install on the router is good.

This is most likely due to not using the supported java runtime environment JRE version.

SDM does not support java after: 6u3.

Cisco SDM requires Sun Java Runtime Environment (JRE). The following versions are supported:

•JRE 1.5_09


•JRE 1.5.0_06

•JRE 1.5.0_07

•JRE 1.6.0_02

•JRE 1.6.0_03

As per the release notes.

Also configuration guide may be handy:

hsauwcusa Thu, 10/01/2009 - 16:02
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Thank you so much for your explanation. This is exactly what I needed to know. My java was latest, 6u16, which was out of support.

I will find and install the versions you mentioned above.

Thanks again.


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