Delayed prompts

Unanswered Question

Running CVP 4.0.2 comprehensive mode. We have Remote site with their own ingress/egress VXML gateway. We upgrade the Flash & Memory on the gateway and since then experience a delay in prompts being played. The call would connect immediately but it takes between 2 and upto 20 seconds for the caller to hear the prompt being played.


The HQ site are not experiencing any of this.


Any ideas?


thnx

charl

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david.macias Fri, 10/02/2009 - 04:06
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Try a smaller size prompt, it might be related to a prompt issue. Are all GWs running the same IOS version?


david

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