Can not Ping Laptop from Router

Unanswered Question
Oct 2nd, 2009

Hello ,

I just want to know ,what is wrong here.

I have laptop connected to Router 2620 on the same network range(LAN).


ip route on router


Gateway on Laptop is


No ACL ,NO ROUTING Protocols !!!

I can ping from Laptop->>>>Router

I can NOT ping fron Router-->to Laptop.

Any Help Please


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Lucien Avramov Fri, 10/02/2009 - 12:46

You have a firewall software on y our laptop: either windows firewall or some antivirus program

Davy Ad Fri, 10/02/2009 - 14:54


i turned off the window firewall and fine tuned it to allowed ICMP and Echo ,still the same .

Any help again will be great


Lucien Avramov Fri, 10/02/2009 - 13:02

if the ping is done the entry is there.

Its a firewall issue on the pc or a firewall between pc and switch

Davy Ad Fri, 10/02/2009 - 14:52

Thanks i did the same thing you said it shows the ip address and the PC connection was up.

I turn the window firewall off before and there was no pin ,even i fine tunned it, allowed Echo and ICMP in window firewall

Please let me know what else could it be


glen.grant Fri, 10/02/2009 - 15:18

Source ping the pc from router interface of the subnet the pc is on , if it doesn't ping its a pc issue , this takes out default gateway settings etcc on the pc. You don't need a default static on the router if the pc is directly attached to the router.

Lucien Avramov Fri, 10/02/2009 - 15:28

run a wireshark packet capture on your pc, you probably wont be seing any packets if there is a firewall blocking traffic that was not disabled.

johnlloyd_13 Fri, 10/02/2009 - 17:49

try changing your cable and try removing the static route in the router and gateway settings in your laptop. do ping tests again.

Lucien Avramov Fri, 10/02/2009 - 18:14

why changing the cable when it pings from pc to router but not from router to pc. this doesnt make much sense.

it's a firewall issue.

Davy Ad Sat, 10/03/2009 - 12:28

Thanks Lucien,

I will try and check my PC again.I tried it on another Laptop with Vista and it was the same issue.


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