7915 Phone problem with 7962 on Call Manager 6.1.3

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sebastiandm Sun, 10/04/2009 - 08:19
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Hi,

When you say it is not working what exactly is not working. Is it not booting up or are the lines not appearing etc.


Have you created a new phone button template and added to the device and profiles ?

Stoyan Stoitsev Sun, 10/04/2009 - 22:32
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Hello,


To get it working you have to go to Phone Configuration and in Expansion Module Information select the appropriate modules.

To create a phone button template:

- go to Phone Button Templates

- copy Standard 7962G SCCP, rename it and save it

- then according to the number of modules create the corresponding number of speed dials or lines.


BR,

Stoyan

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